Our mission is to provide healthcare services that comfort and cure. We understand that emotional and social problems can accompany illness and our Case Management Team can help patients understand and cope with illness and treatment.

Our Case Managers are registered nurses with an extensive clinical background. They have expertise in communicating with physicians, patients, families, and insurance companies to ensure a smooth transition from admission to discharge. Our team is familiar with community resources that can help patients continue their recovery after they leave the Hospital. Specially trained social workers assist with difficult issues and decisions that sometimes must be addressed during an episode of illness. The physician determines which services are needed and writes an order for post-hospital care that can include skilled nursing care, acute rehabilitation care, home nursing, physical therapy, medical equipment, hospice, or other community services.

Case Management is organized as a unit based model, which allows each nursing station to have a dedicated case manager. This collaboration and team approach provides greater continuity of care for the patient, family and physician.

You may contact Case Management Monday through Friday, from 7:30 a.m. to 4:00 p.m., at (909) 920-4820. After hours, weekends, and holidays, your nurse can page our on call Case Managers.

 


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